Postman Mobile APP (PMA)


In order to provide real time updation of delivery information of various accountable postal products, like Speed Post, Registered Letters/Parcels, eMO and Cash on Delivery (COD) articles, Department has undertaken delivery of accountable postal articles through a mobile based delivery application known as Postman Mobile Application (PMA), which has been designed and developed by the Centre for Excellence in Postal Technology (CEPT), Mysuru with inputs from IT Cell, Haryana Circle. Department of Posts has procured more than 50,000 smart phones for the deployment of PMA to the Postmen in urban Areas and more than one lakh in the rural areas for Real time delivery undation

Introduction of Postman Mobile Application has replaced the off-line mode of updating the delivery status of Speed Post/parcels, Registered Post/ parcels, Cash on Delivery parcels and Money orders. The PMA captures real-time delivery information with Latitude and Longitude of the delivery locations. PMA has helped the Department in providing improved visibility of the delivery status of the articles to the customers. PMA has been registered in 1,40,625 mobile phones given to Postmen/Gramin Dak Sewaks (GDS) delivery staff across the country covering the urban as well as rural areas. Use of PMA to deliver accountable mail is improving month after month registering a quantum jump from 4.33 lakh in May 2019 to 2.30 crores in December 2020. Special features are built into PMA to cater to the business requirements of corporate customers. They can obtain various types of report by logging on to the web tool

All the mobile devices supplied to the circles are already equipied with Mobile Device Management (MDM) Solutionby the company named 'Scalefusion'

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