Standard Operating Procedure Departmental Examination
Department of Posts (DoP) over a period of 160 years played a vital role in the field of communication, social and economic development of the country. Department is dedicated to provide the best service and great solutions for its customers in Delivery of Mails, Small Savings Schemes, life insurance coverage and various other Premium services and retail products. To ensure the quality in service,right man in the right place is very crucial. In order to ensure the quality in selection of suitable hands as well as to ensure growth in career to its employee’s promotional examinations are conducted regularly by the Department.
Career progression is the process of climbing the ladder during the professional life cycle of an employee. It can be either through seniority promotions or through Departmental Examinations. Moving forward, being promoted, finding new challenges and new opportunities are always enchanting and enterprising. Satisfied internal customer is equally important like a satisfied external customer of the Department for the growth of the organization.
The Department is committed to provide all opportunities and avenues for career progression to its internal customers or the employees at different levels and to make them a satisfied lot for their career developmentand personal well being as well as the growth of the Department through a win-win mode The career growth trajectory available before an aspiring employee in the Department of Post to scale up in the rungseven from the level of a GDS to a Class I officer is amazing.
Department is regularly conducting various Departmental examinations as per the Calendar of Examinations every year as brought out by the Directorate for the promotion of its employees. Nevertheless, the process or procedure adopted by different Circles in conducting the Departmental Examinations may differ and sometimes create confusion among the candidates as well as Circles. With an objective to streamline the process of conducting various departmental examinations and to ensure uniformity in the procedure adopted by different Circles in conducting the Departmental Examinations, a Standard Operating Procedure (SOP) is envisaged by the Department to be followed
scrupulously by all concerned.
This SOP is intended to facilitate the department hassle free to deal with the frequent issues faced at different levels of examination and stages of workflow during the process of examination, right from the setting of question papers to the announcement of result.
NB:- While following this SOP, it should be ensured that the instructions prescribed in the Appendix 37 of Postal Manual Vol. IV should also be followed mutatis mutandis.
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